Enjoy Japan free of luggage Enjoy Japan free of luggage

Please select the area
you would like your luggage delivered to

hanedanarita
kansai
comingsoon

How to use

Airport

MIMARU

Luggage drop-off times

使い方2

From the airport to MIMARU:
Please talk to the airport counter until14:00
on the day you would like to send your

※Reservations for sending luggage can be
made by 19:00 on the day before.

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From MIMARU to the airport:
Please talk to the front desk until 9:00on the
day you would like to send your luggage.

4step

No1 使い方1

Apply

Use the "Book" button and fill in the required information.

No2 使い方2

Leave your luggage with us

Bring your luggage to our counter on the arrivals floor, or to the front desk of your MIMARU.

No3 使い方3

Enjoy sightseeing

Leave your luggage with us and explore the city stress-free.

No4 使い方4

Pick up your luggage

Once delivered, pick up your luggage at our counter at the airport or at your MIMARU's front desk.

Same-day luggage delivery service

We will take care of your luggage the moment you arrive at the airport in Japan and deliver it to your MIMARU.
With our service, your Japan trip starts the moment you arrive at the airport. Leave your luggage to us and explore your must-see spots right away. When it's time to travel to your next destination, we offer to deliver your luggage from the hotel to the airport, so you can fully enjoy every minute of your trip.

ロゴ ロゴ

Advantage

1

Move around stress-free

It can be very tiring to hop onto crowded trains and traverse long staircases with heavy luggage.
Forget about your large suitcases and bulky luggage. Leave those to us and enjoy smooth and easy travel right away.
Pick up your children or hold their hands when exploring the city, without luggage getting in the way.

Advantage

2

Enjoy sightseeing your own way.

Large luggage tends to be a hindrance when walking around town, window-shopping, or entering restaurants. Enjoy a stress-free day without bulky luggage slowing you down.

Advantage

3

In collaboration with MIMARU offering a sense of security

Being able to leave your luggage at the airport is convenient, but there is always a worry that it won't arrive at the hotel properly.
KURO-GO is a trustworthy service collaborating with MIMARU and will transport your luggage to its destination safely, carefully, and reliably.

Concerning luggage

Depending on the type of luggage, we might not be able to meet your request.

Click here for details >

The drop-off location at Haneda Airport can be found

here >

The drop-off locations at Narita Airport can be found

here >

The drop-off locations at Kansai Airport can be found

here >

FAQ

Q1

Reservations

Q2

Storage

Q3

Drop-off

Q4

Pickup

Q5

Change
Reservations

Q6

Cancellations

Q7

Hours

Q8

Lost/Damaged
Items